ĢƵ

Subrogation

Subrogation

Understanding subrogation

Are you a ĢƵ Member or an Attorney working on behalf of a client? Did you get a letter or e-mail about subrogation?

Apply for Texas STAR (Medicaid)

Subrogation – to seek payment from another.

If ĢƵ Members are involved in an accident or if someone else may pay for their claims, they must let ĢƵ know what happened. ĢƵ will try to find out if anyone else should pay for the claims.

Medicaid must be the Payer of last resort. That means Medicaid must always be the last one to pay.

If the date of your accident or injury occurred before September 1, 2017, please contact OPL toll free at 1.800.827.8276, Monday – Friday 8:30 a.m. – 5:00 p.m. CST or on the Other Party Liability (OPL) Web site.

If the date of your accident or injury occurred after September 1, 2017, please contact the Texas Health and Human Services Commission at 1.800.252.8263.

If you have any other questions regarding your subrogation claim, please contact ĢƵ at 1.888.760.2600 or 713.295.2294.

Call OPL toll-free at 1.800.827.8276; Monday – Friday; 8:30 a.m. – 5:00 p.m. CST.

Contact Us

General Information
Local: 713.295.2222
Toll-Free: 1.877.635.6736

Monday through Friday (excluding State-approved holidays) 8:00 a.m. to 6:00 p.m

Member Services
Local: 713.295.2294 | Toll-Free: 1.888.760.2600
Monday through Friday (excluding State-approved holidays) 8:00 a.m. to 6:00 p.m.

Provider Services Hotline
Call 713.295.2295, 8:00 a.m. – 5:00 p.m., Monday – Friday

Additional Contact Numbers

Subrogation – to seek payment from another.

If ĢƵ Members are involved in an accident or if someone else may pay for their claims, they must let ĢƵ know what happened. ĢƵ will try to find out if anyone else should pay for the claims.

Medicaid must be the Payer of last resort. That means Medicaid must always be the last one to pay.

If the date of your accident or injury occurred before September 1, 2017, please contact OPL toll free at 1.800.827.8276, Monday – Friday 8:30 a.m. – 5:00 p.m. CST or on the Other Party Liability (OPL) Web site.

If the date of your accident or injury occurred after September 1, 2017, please contact the Texas Health and Human Services Commission at 1.800.252.8263.

If you have any other questions regarding your subrogation claim, please contact ĢƵ at 1.888.760.2600 or 713.295.2294.

Call OPL toll-free at 1.800.827.8276; Monday – Friday; 8:30 a.m. – 5:00 p.m. CST.

Contact Us

General Information
Local: 713.295.2222
Toll-Free: 1.877.635.6736

Monday through Friday (excluding State-approved holidays) 8:00 a.m. to 6:00 p.m

Member Services
Local: 713.295.2294 | Toll-Free: 1.888.760.2600
Monday through Friday (excluding State-approved holidays) 8:00 a.m. to 6:00 p.m.

Provider Services Hotline
Call 713.295.2295, 8:00 a.m. – 5:00 p.m., Monday – Friday

Additional Contact Numbers

Why Choose ĢƵ?

As a local nonprofit health plan, ĢƵ gives you plenty of reasons to join our ĢƵ. From the benefits and special programs we offer to the way our Member Services team helps you make the most of them, ĢƵ is always working life forward for you and your family.

“ĢƵ is always there to answer my questions and help me and my family with our medical needs. I truly appreciate and value their customer support and service.”

– Cecily
Member of ĢƵ

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